Having said that, just after reviewing the agreement, I discovered it didn’t mirror the special discounts or system facts mentioned, including the 500GB of information and additional discount rates for pre-licensed payments.
Was once the leader and The rationale I are already a faithful Telus custiomer for years. But That is about to vary!!
However, the ideal just took place. After conversing with Telus business, I wasn't pleased with the program provided and asked to get tranferred to the LOYALTY dept. She altered the cost of the information prepare but greater the cost of the cell phone for just a Web of -$1. WHAT A JOKE!!!
I referred to as Telus CS at eight.55AM Mountain time they usually hanged up on me, saying that I have to get in touch with in the course of "common office hours". Is this for serious?
I needed to Get in touch with CS now with Chat as well as the Division I want to speak to is barely accessible by telephone. The CS on Chat organized a get in touch with back at an arranged time slot. When that Section termed me later on I bought anything sorted out.
I am aware it is rather annoying since I'm in precisely the same problem, while it truly is with regard to the Television sign that has been lost.
If my issues will not be dealt with, I will be forced to escalate this even further, which includes on the Office of the President, the media, and the Better Organization Bureau.
I are already contacting and contacting Telus and experienced a chat Together with the AI that did not appear to grasp what I was asking.
I have never been so disappointed with a corporation. It's extremely hard to receive responses from Telus. My Monthly bill has actually been improved a number of periods given that signing up with them a yr in the past after a promoter came to our door and drew us in with enticing presents. She even stated Telus would purchase Shaw's contract penalty to move us over. I regret just about every next of relocating. It requires up the vast majority of afternoon to speak with a person at Telus. Keep situations estimate one hour only to get forwarded to somebody and placed on hold for another hour. My contract agreement exhibits what my bill really should be but they arbitrarily adjust my Invoice to a hundred.
I will terminate the many services household and cell with Telus and tell my family and friends to do so, that was the worst practical experience I received with Telus
I am on the lookout for the telephone number to phone to talk to a consultant and thinking should they are available in the weekend. I intend to make payment preparations and made an effort to on chat, however they explained to me I should get in touch with.
Moreover, I had been disconnected numerous moments when wanting to speak with support and in some cases left on keep without resolution.
The Television set sign is lost due to the fact Friday, September twenty seventh along with the technician who showed up yesterday, September 30th could not resolve the challenge after altering the Television set cable box and cable. I was informed that the net Modem needs to be adjusted far too, but he did not have it.
Hi Everybody, I must Call customer service in regards to modifying a payment arrangement. I wished to know when there is an electronic mail Telus customer service or other technique to Get hold of them for the reason that I am Doing the job, and many periods I try and contact And do not get to talk to somebody in advance of I really need to dangle up.
I'll terminate the many services home and cell with Telus and notify my family and friends to take action, which was the worst expertise I acquired with Telus